At Neets one of our key competences is support. Therefore we use
many resources to get the best support to our customers.
It is important for us that you have no problems programming the control systems, therefore we always encourage that you read the manual before you start the programming.
Here you will be able to find all you need to program the Neets Control systems from application notes and manuals to device files, firmware and software. Please have a look around.
Support
If you are in the middle of an installation
or a programming and something is not right please do not hesitate to contact Neets.
RMA
If you have a product that is not reacting as it should and you wish to complaint, please fill out this RMA form and send it and the product to Neets, Torvet 4, 8700 Horsens, Denmark, Att: Support
Warranty
Neets offer a 3 year (36 month) warranty for our products. The warranty is valid from invoice date.
FAQ
Before you contact Neets with a problem, you might be able to find the solution here under FAQ.
Online support
Our support team offers online help. All you have to do are to run a small program that enables our team to connect to your computer.
All this requires are an internet connection.
To download the software program click here.
For further questions please call: +45 75 66 60 99
Or send an e-mail to support@neets.dk |
