At Neets, one of our key competencies is responsive and knowledgeable customer support. We employ a wide range of resources to supply technical information to our customers, and to answer any inquiries quickly and accurately.
In this section of the website you will find the resources you need to program Neets control systems, from application notes and manuals to device files, firmware and software. Please have a look around.
Support
Trouble-free programming the control systems is very important; therefore we always encourage you to read the manual before you start the programming. However, if you are in the middle of an installation or programming and you encounter a problem, please do not hesitate to contact Neets.
RMA
If you have a product that is not functioning properly, and a solution cannot be found after contacting Support, please fill out this RMA form and send it and the product to Neets, Langballe 4, 8700 Horsens, Denmark, Att: Support
Warranty
Neets offer a 3 year (36 month) warranty for our products. The warranty is valid from invoice date.
FAQ
Before you contact Neets with a problem, you might be able to find the solution here in our FAQ.
Online support
Our support team offers online help. This support is available though a small program that enables our team to connect directly to your computer. (An Internet connection is required.).
To download the software program click here.
For further questions please call: +45 75 66 60 99
Or send an e-mail to support@neets.dk |
